Frequently Asked Questions – Emergency Heating

1. What counts as an emergency heating repair?
An emergency repair is when your heating system fails in a way that threatens comfort, safety, or livability — for example:

Your heater won’t turn on at all. AnyDay Heating & Cooling –
The system runs constantly but isn’t producing heat. AnyDay Heating & Cooling –
The heater runs only briefly and shuts off prematurely (which may indicate overheating). AnyDay Heating & Cooling –
You notice odd smells, loud noises, or signs of water/condensation around your furnace that weren’t there before. AnyDay Heating & Cooling –
If in doubt — it’s better to call for help early rather than wait until the problem gets worse.

2. Are you open 24/7 for emergency calls?
Yes — we provide round-the-clock emergency HVAC service, 365 days a year. No extra surcharge for weekends or nights. AnyDay Heating & Cooling –

3. What areas do you service for emergency heating repair?
We serve homes in the Triangle area of North Carolina — including Garner, Raleigh, Apex, Cary, Durham, Fuquay-Varina, Holly Springs, Knightdale and Wake Forest. AnyDay Heating & Cooling –
If you’re outside this region, please contact us and we can advise whether we can respond or provide a referral.

4. How quickly can you arrive to fix my heating system?
Because it’s an emergency service, we aim to respond as quickly as possible. Exact arrival time depends on current call volume, your location, and traffic/weather conditions.
When you call, we’ll provide you with our estimated arrival window and keep you updated.

5. What should I do while waiting for the technician?

If your system won’t come on, check the thermostat is set to “Heat” and that power is on. AnyDay Heating & Cooling –
If the heater is blowing cold air or shutting off too soon, avoid manually resetting it too many times (this could cause further damage).
Clear any snow/ice from outdoor equipment (if applicable) so the technician has safe access.
Keep pets and children safely out of the way when our technician arrives.

6. What types of heating systems do you repair?
We service all major brands and types of systems — furnaces, heat pumps, etc. Our technicians are trained, certified, and come in fully-stocked service vehicles. AnyDay Heating & Cooling –

7. How is the pricing handled for emergency repairs?
We’ll provide you a clear estimate before any work begins. Because we offer 24/7 service with no weekend or night surcharge, the pricing is consistent with standard repair rates (except for parts and labor based on the issue).
We also offer specials and discounts for qualifying repairs. AnyDay Heating & Cooling –

8. Do you offer any warranties or guarantees on your emergency repair work?
Yes — for minor repairs we provide a 5-year warranty on parts & labor (check specifics on what qualifies). AnyDay Heating & Cooling –
We stand behind our workmanship and want you to have peace of mind.

9. What if you determine the system is beyond repair?
If the technician assesses your system and finds it’s not economically repairable (for example, due to age, major component failure, or safety concerns), we’ll walk you through replacement options. We can provide a quote, review energy-efficient models, and discuss financing. You’re not obligated to proceed, but we’ll make the guidance clear.

10. How can I prevent emergency heating breakdowns in the future?

Schedule regular maintenance (annual tune-ups) to keep your system in top condition.
Replace HVAC filters as recommended (often every 3 months or sooner if you have pets/allergies).
Keep registers and vents unblocked.
Be alert to early warning signs: strange noises, uneven heating, increased energy bills.
Taking proactive steps can reduce the risk of an urgent repair.